199bet Privacy Policy —
Our commitment to protecting your information

199betWe collect various types of information when you create an account on - and during your ongoing use of the platform. This information is necessary to provide you with the best possible service and to keep your account secure. Below is a detailed breakdown of what we collect:

Information collected at registration:

• Full name and date of birth
• Mobile number and email address
• Username and password (stored in encrypted form)
• Current address and nationality
• Mobile banking number (for deposits/withdrawals)

Information collected during KYC verification:

• National ID (NID) or passport copy
• Selfie or live photo (for identity verification)
• Driving license (where applicable)

Automatically Collected Information:

• IP address and device information
• Browser type and version
• Login Time & Session Information
• Gaming history and transaction records
• Cookies and local storage data

199bet All collected data is used strictly for defined purposes. Every use of your information is transparent and intentional. Below is a clear outline of how we use your data:

• To create and manage your account
• To process deposits and withdrawals
• To provide customer service and support
• To prevent fraud and deception
• To verify age and identity
• To offer personalized bonuses and promotions
• To ensure platform security
• To fulfill legal obligations
• To improve service quality

Your data will never be sold to third parties for advertising purposes. 199bet Data is used solely to improve our services and enhance your experience.

199bet Your data is never sold to third parties for commercial purposes. However, limited information may be shared in specific situations necessary for operating our services. Those situations are outlined below:

199bet This website uses cookies. Cookies are small data files stored in your browser that help enhance your browsing experience. We use the following types of cookies:

• Essential cookies: These are essential for maintaining active login sessions and ensuring security
• Functional cookies: Used to remember your preferences (language, theme)
• Analytical cookie: Used to analyze site performance and user behavior
• Security cookie: Used to detect fraud and unauthorized access

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may cause certain platform features to not function as expected.

199bet Your data is retained for a defined period. Once that period expires, it is permanently deleted or anonymized. Retention periods depend on the type of data and applicable legal requirements:

• Account information: For the lifetime of the account and 5 years after closure
• Transaction Records: 7 Years (as required by legal obligation)
• KYC documents: 5 years after account closure
• Gaming history: 2 Years
• Support Conversations: 3 Years
• Log Files: 1 Year

To protect your information 199bet We use the highest industry-standard security technology. Our security framework is multi-layered and continuously updated:

• 256-bit SSL/TLS Encryption — applied to all data transfers
• AES-256 Encryption — for data at rest
• Two-factor authentication (2FA) — login security
• Firewall and DDoS protection measures
• Regular penetration testing and security audits
• Real-Time Suspicious Activity Monitoring
• Passwords are bcrypt-hashed — never stored as plain text

199betEvery member of - has the following rights regarding their personal data. To exercise any of these rights, contact our support team at any time:

To exercise any of these rights, email our support team. We typically respond within 7 business days.

199bet Services are strictly prohibited for anyone under the age of 18. Collecting, storing, or processing data belonging to minors is completely against our policy.

• Age verification is mandatory at registration
• Suspicious accounts are reviewed immediately
• Any account identified as belonging to a minor is closed immediately
• No data relating to minors is retained in our systems
• A child's account is investigated upon request from a parent or guardian

199bet The platform may integrate certain third-party services, such as payment gateways or game providers. These third parties have their own privacy policies, and for their data collection practices we are 199bet Not liable.

• Payment gateway partners hold their own PCI DSS certification
• Game providers only receive gaming session data
• No third party receives your full profile information
• Data sharing with third parties is kept within contractual limits

199bet We reserve the right to update this privacy policy as needed. You will be notified of any significant changes.

• The date of any change will be clearly stated at the top of the page
• For major changes, a notification will be sent to your registered email address
• Continued use of the platform after changes have been made will be considered acceptance of the updated policy
• If you do not agree to the updated policy, you may request account closure

Previous versions of this policy are kept in our archive. You may request an older version from the support team at any time.

If you have any questions, complaints, or wish to exercise your rights regarding this Privacy Policy, please get in touch. We are always here to help.

• Email: [email protected]
• Response Time: Within 7 business days
• Live Chat: Available at the bottom right corner of the site
• Data Protection Officer: [email protected]